While Mobile Computing has been a
feather in the cap for the IT industry for some time now, Mobile
BPM as an application has
only come into its own as recently as a year ago. This is a surprising fact for
an industry dedicated to process improvement and operational efficiency in
general. Key personnel on the field need to be connected to the business eco-system,
centralized data and business processes for a truly agile business model and
the lack of mobile BPM has been a glaring inconsistency.
In
this excellent
article from ebizq, the
author examines why Mobile BPM has lagged behind other Enterprise applications.
Differing Mobile standards, still maturing Mobile application platforms,
technology barriers, legal barriers and a plethora of such reasons were
instrumental in the arrested development of Mobile apps for business process
management software.
The
Mobile BPM scene today however has developed in leaps and bounds, with every BPM software worth its salt, ensuring a native
mobile application as part of its service offering to bridge the business-field
operator-end customer divide.
A
robust Mobile BPM software application empowers users who are on the move to
stay connected with their mission critical business processes while ensuring
the security of their interactions. An easy-to-use mobile application that
allows users to initiate processes on the move and also lets them perform
process housekeeping tasks fulfills the first requirement of enterprise
mobility - Anytime, Anywhere access to your business processes.
The
changing face of the workforce means that a larger percentage of employees need
to be integrated into the business – Mobile BPM means faster responses to
workflow based processes and streamlined day-to-day operational activities.
So
how much does the end user benefit from a mobile application for BPM software?
- Improved
enterprise wide collaboration
- Anytime,
anywhere access to business processes
- Uninterrupted
processes
- Accessibility
from wide range of iOS, Blackberry and Android platforms
- Secure
process interactions with electronic signatures?
Mobile
apps for BPM software are finally moving way ahead of the ‘Approve, Decline’
mode with features such as:
- Process initiation on the move
- Act on workflow tasks on the go
- Option to View and act on work items from mobile devices
- Comprehensive Search features for specific work items
- View of work items based on categories
- Flagging of work items based on importance
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