Tuesday, February 16, 2010

What Can You Expect from Embeddable BPM Solutions?

The very core of embeddable BPM solutions relies on the basis that this brings to the fore various advanced capabilities when it comes to addressing existent process management applications and systems. A good embeddable BPM solution would be built from scratch, taking into account the specific integration of a business’ existing applications and workflow solutions.

Amongst the basic things that you should expect from a good embeddable BPM solution include scalable and reliable architecture, and the ability of quick integration (this could be across different platforms such as MOSS 2007, Microsoft SharePoint, BizTalk Server, etc). Also, your embeddable BPM solution should incorporate as many BPM functions as required, while also leaving room for high levels of flexibility though the use of a standard based approach.

Human Resource Workflow Solutions:
No BPM strategy would be fully effective if the business does not take into account the ‘human’ factor, especially if the business in question allocates work in a team based manner. Therefore, the embeddable BPM solution that you chose should be able to use integrated queues for the same, and should ideally support the ‘push pull’ pattern. This solution should be able to assign rights to users as required, and task allocation should be possible through random, systematic, or round robin systems, as chosen by the business. Also, even though the solution aims to automate the process, manual allocation should still remain a possibility.

Integration with Applications:
As mentioned before, the ability of quick integration is very important when it comes to embeddable BPM solutions. For example, if your business already uses SAP, then the solution should run on architecture that can seamlessly integrate with the same. It should allow connectivity with multiple databases such as MS SQL, My Directory, and Oracle; and should also allow the end user to make modifications to the embedded workflow patterns as well as the user interface.

The User Interface:
There is no denying the fact that the user interface plays an important role in the successful implementation of most embeddable BPM solutions. The use of extremely intuitive user interfaces can be found quite easily, and so can the use of an assortment of built-in templates. This aspect of the BPM solution should also be easy to modify, and should also take into account factors like the geographical location of the end user.

Further, the use of an XML variable interface can help simplify the input of XML data into the workflow, and the same also holds true for creating new XML schemas or simply importing ones that already exist.

A good embeddable BPM solution should allow interface access through various channels, and should be able to define various media types when it comes to the delivery of tasks (these would include web, email, voice, SMS, IM, etc).

Overall, your embeddable solution should aim at increasing your visibility through the use of a simple to use set of features which are run on the latest technology, while also being able to seamlessly integrate with your business’ existing infrastructure; and at all times, paying due attention to 3rd party software usage restrictions.

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